• Boomerang Global

    Boomerang Global is an end to end technology and transcription company that streamlines office, financial and administrative processes.
  • HEALTHCARE SERVICES

    Boomerang is a healthcare technology company that streamlines clinical, financial and administrative processes.
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  • LEGAL SERVICES

    Boomerang was formed to service the needs of small and medium sized enterprises.
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ENABLING QUALITY CLIENT CARE

  • Flexible Solutions

    For diverse client needs

  • Accurate and timely

    Transcription

  • Online Document

    Storage

  • Increase

    Office efficiency

GLOBAL DELIVERY MODEL

  • Process & Workflow

    Internal process and workflows are automated and managed using tools such as Document and Task Management Systems.

  • Communication

    An important facet to global delivery, communication is achieved by using technology to the fullest – secure VOIP. Designated contacts are established for all teams so that information may flow smoothly.

  • Quality Assurance

    Boomerang follows a 3-level global quality management strategy that involves the staff performing the task, a QA Manager in India and an Account Manager in the US.

  • Follow-the-Sun Methodology

    Maximum productivity is achieved by utilizing the 12-hour time difference between the US and India. There is a handoff every 12 hours between teams such that there is a 24-hour cycle of operations.

  • Redundancy

    To mitigate risk, Boomerang works with a 20% redundancy in staff. This enables us to manage growth and attrition, foster cross-training, manage the learning curve and absorb large projects easily.

  • Scalability

    The ability to add staff and grow rapidly is achieved easily due to Boomerang’s process. Additionally, the fact that there is an abundance of talented and qualified resources available locally means ramping up operations is not a challenge.

  • Compliance

    Besides enforcing a strict compliance standard, Boomerang constantly updates its security and compliance procedures in an effort to stay ahead of the curve in the constantly evolving HIPAA landscape.

  • Knowledge Sharing

    Easily accessible knowledge bases and portals help in reducing dependence on individuals and increasing dependence on tools.

  • Technology

    Technology is the enabler in making all of the above work possible. All the way from secure VPN connections to security to measuring productivity, technology makes it happen.

Benefits of Working with Boomerang

What positive impact can Boomerang have on your operations? What is your value proposition? Is there a return on investment? The points below will answer all your questions:

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