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Welcome to Boomerang Healthcare Services

Boomerang is a healthcare technology company that streamlines clinical, financial and administrative processes, enabling healthcare providers to increase profitability and focus on treating patients. Our solutions are designed to better manage revenue streams and resources.

Our key areas of focus are centered around increasing profitability, creating and implementing key processes that lead to better operational and financial metrics, and enhancing a company’s resource pool with added bench strength that we provide either on a short term or permanent basis. We pride ourselves on focusing on profitability, process and people.

Providing a diverse mix of products and services, Boomerang specializes in multiple areas for the healthcare industry, including:

Medical Transcription

Billing & Coding, including Revenue Cycle Management

Custom Software Solutions

Benefits of Working with Boomerang

What positive impact can Boomerang have on your operations? What is your value proposition? Is there a return on investment? There are many benefits to working with us!

  • Significant Cost Savings:

    Achieve reduction in staffing costs by up to 50% by using our staff augmentation strategy.

  • Reduced Staff Overhead & Liability:

    Reduce liability and exposure by having smaller and more specialized teams in the US.

  • 24 Hour Cycle of Operations:

    Our India team begins working when your work day ends, with task completion by the time you arrive in office the next day.

  • Reduced Risk:

    Choosing Boomerang to bear any risk associated with attrition means you can focus on your core business operations.

  • Process:

    Boomerang is devoted to client satisfaction and performance. Our Client Service Managers focus on the needs of their clients and act as liaisons between our India and US teams.

We are cognizant of keeping our India operations running seamlessly. Checks and balances are in place to ensure compliance in relation to Medicare, Coding and HIPAA. Our clients benefit from highly effective resources at a competitive rate, which in turn results in better services and improved revenues in the long term.

Global Delivery Model

Boomerang's Global Delivery Model encompasses several facets, each as important as the next.

  • Process & Workflow

    Internal process and workflows are automated and managed using tools such as Document and Task Management Systems

  • Communication

    An important facet to global delivery, communication is achieved by using technology to the fullest – secure VOIP. Designated contacts are established for all teams so that information may flow smoothly.

  • Quality Assurance

    Boomerang follows a 3-level global quality management strategy that involves the staff performing the task, a QA Manager in India and an Account Manager in the US.

  • Follow-the-Sun Methodology

    Maximum productivity is achieved by utilizing the 12-hour time difference between the US and India. There is a handoff every 12 hours between teams such that there is a 24-hour cycle of operations.

  • Redundancy

    To mitigate risk, Boomerang works with a 20% redundancy in staff. This enables us to manage growth and attrition, foster cross-training, manage the learning curve and absorb large projects easily.

  • Scalability

    The ability to add staff and grow rapidly is achieved easily due to Boomerang’s process. Additionally, the fact that there is an abundance of talented and qualified resources available locally means ramping up operations is not a challenge.

  • Compliance

    Besides enforcing a strict compliance standard, Boomerang constantly updates its security and compliance procedures in an effort to stay ahead of the curve in the constantly evolving HIPAA landscape.

  • Knowledge Sharing

    Easily accessible knowledge bases and portals help in reducing dependence on individuals and increasing dependence on tools.

  • Technology

    Technology is the enabler in making all of the above work possible. All the way from secure VPN connections to security to measuring productivity, technology makes it happen.

About Us

Boomerang Global is an end-to-end medical billing, and coding company that streamlines office, financial and administrative processes which enables businesses to increase their profitability and focus on treating their patients. Our solutions are designed to better manage revenue streams.

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